Cross-border enforcement of consumer is getting a boost. Technology is rapidly being adopted by enforcement agencies to enforce consumer law.
The report prepared by Christine Riefa and Liz Coll unpacks the concept of EnfTech and how consumer protection authorities can make the most of technology to safeguard consumers and keep markets in check. The report includes:
18 use cases of EnfTech in consumer protection from authorities across the world
15 use cases in related fields
The relevance of institutional frameworks for data quality and technological tool roll out
Analysis of risks and challenges
Suggested ways forward for consumer protection authorities
For a quick read and the highlights, see: